Our collection practices follow all best practices set forth by the Community Financial Services Association and any specific federal or state requirements. One of these collection practices includes, where permitted by state law, offering you the opportunity to enter into an Extended Payment Plan which allows you to repay your advance over a longer period of time. Some states have specific state-mandated repayment plans or grace periods that we are required to offer to you. We will inform you if an extended payment plan or grace period is available to you when you notify us that you are unable to repay your loan in full on its due date or if you default on your loan and are contacted by our Collections Department.
Whether you are repaying in full or through an Extended Payment Plan, if your check is deposited and is returned by your bank due to insufficient funds, you may be charged a returned check fee, as permitted by state law1. You will be responsible for payment of your account in full, including any returned check charge, should that occur.
We will work with you to pay your loan in full to the extent allowed by law, but, if necessary and appropriate, we may attempt to collect your debt through various collection methods, including, but not limited to, phone calls, letters, emails, and the use of third-party collection agencies.
1. This fee is in addition to any return check fee charged by your bank.