Frequently Asked Questions

General

• What services do you provide?

  Cash America provides a host of financial services, including pawn loans, cash advances, check cashing, money orders and transfers in most of its locations. In addition, we offer pre-paid debit cards, pre-paid calling cards and tax filing services in select locations. You may find the products and services offered in your area by using our store locator service.

• What brands are part of the Cash America family?

  Cash America operates 500 pawnshops under the brand names Cash America Pawn and SuperPawn. We also have close to 300 cash advance stores called Cashland and Payday Advance, as well as a check-cashing subsidiary company called Mr. Payroll. In 2006, we expanded our access to financial assistance by purchasing an online financial services company, Enova Financial (formerly CashNetUSA), with online lending operations in the United States, United Kingdom, Australia and Canada under the tradenames CashNetUSA.com, QuickQuid.co.uk, dollarsdirect.com.au and dollarsdirect.ca, respectively.

  
  

• How are you different from other pawnshops?

  Cash America strives for world-class customer service in everything we do. And to accomplish that, we have implemented many programs to help consumers feel confident in their decision to get a loan from us or to shop in our stores. These programs include, but are not limited to, a 30-day satisfaction guarantee on everything we sell, an easy layaway program—just 10 percent down and small monthly payments; and a strict adherence to operate according to our industries' best practices for all of our loan products.