ABOUT THIS BLOG

Keep your finger on the pulse of Cash America.  Our blog is your source for the latest on new products and exciting promotions from our locations across the country.

 

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Check out our jewelry center for weekly deals!

National Jewelry Liquidation Center

 

The best-kept jewelry secret in the world is tucked away in Las Vegas. Our National Jewelry Liquidation Center offers an incredible selection of fine pre-owned watches and jewelry with unbelievably tiny price tags. Check out the bling at MyJewelryCenter.com

  • Rockin' Austin - 11th Annual Music Sale

     

    Are you ready to rock at this year’s South by Southwest Music Festival?

    Each year, SXSW® showcases hundreds of musical acts from all over the world on more than 80 stages in downtown Austin, Texas.  As one of the largest music festivals in the U.S., the electric event is an epicenter for creative individuals who are transforming the music industry today.

    In celebration of the highly anticipated musical event, Cash America is giving you the chance to rock with the best of them by hosting a great musical instrument sale!


    Come rock out with us at Cash America’s biggest music sale of the year. We will be selling a wide range of pre-owned instruments at prices up to 70 percent off, including vintage and antique guitars, DJ equipment, keyboards, drums and more. The list goes on and on.

    Join us at 611 South Lamar Boulevard, Austin, Texas, March 16-20 for giveaways and refreshments, along with the most amazing music deals.

    For more information about the event, click here.

    See you there!



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  • Meet the Market: Houston

     


    Houston, Texas

    Houston is to Texas as peanut butter is to a PB&J sandwich. It’s an essential ingredient to the makeup of the state. Why is the Bayou City so big time? Nationally speaking, it’s the fourth largest city in the U.S. at over 600 square miles and 4.7 million residents. It's the energy capital of the world and holds the bragging rights to some impressive industries, including space exploration and big black gold.

     

    From Cash America’s standpoint, Houston is the largest retail market in the chain. With 61 shops spanning from College Station to Rosenburg, it’s a shopping mecca for consumers.

     

    “Houston is very metropolitan and Cash America’s top selling product is jewelry, but we also place a strong emphasis on power tools,” says Director of Operations Marc Soileau. “The sheer size of the market and diversity of residents affords a great mix of merchandise for our customers.”

     

    Cash America

    From gold and diamond jewelry to name brand electronics, tools, gaming systems and more, Cash America has merchandise to fit everyone’s needs, styles and, of course, budget.

     

    "Houston’s a business-friendly city with a low cost of living, an abundance of land, good transportation, and educational institutions to power the industries of tomorrow. Cash America is a reputable financial services company that offers high-quality merchandise at bargain prices. It meets the needs of consumers today – and tomorrow,” says Giovanni Garibay, director of Government Relations for Cash America.



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  • The Heart of the Company

    By Clint Jaynes, SVP Human Resources

     

     

    Cash America Dallas Morning News Top 100 Places to Work

    They’re the reason after 25 years we are still going strong.

    They’re the reason we are able to help customers in five different countries.

    They’re the reason Cash America has grown into a billion-dollar company.

    They’re the reason we come to work every day.

    Our coworkers.

    It’s no secret that a key ingredient in a company’s success is its people. Even with all of today’s technologies that continue to outdo one another, there are certain things that cannot be left to the brains of a machine. While computers, smart phones and mobile tablets provide us with many beyond-belief possibilities, there is one thing that they lack.

    Heart.

    It’s one thing you’ll find in common amongst our 6,000 plus employees.

    It’s the reason they remain committed to playing their part in the goal of the company, to provide goods and services to those in need of a helping hand.  

    It’s what drives them to lead by example and rally around the success of their peers.

    It’s what motivates them to give back to the communities in which they live and work. 

    It’s essential to the camaraderie that flows deep within our organization.

    Our coworkers are proud to be Cash Americans. And over the years, Cash America has created a unique environment for our coworkers and created a place where people enjoy working. And recently, we were given the opportunity to let the world know what we’ve known all along…Cash America is a great place to work.

    Listed alongside companies like Frito-Lay North America, Microsoft Corp. and Chesapeake Energy, Cash America landed the 13th spot on the Dallas Fort Worth Top 100 Places to Work 2010 list published by the Dallas Morning News.  And out to our west, Cash America’s SuperPawn was named as a 2010 “Best Place to Work” in Business Las Vegas.

    Thank you, fellow coworkers, for making me want to come to work every day. I know that’s something you all could say to a fellow coworker, too.

     

     



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  • Our Customers

     By Operal, Market Manager

     

    Cash America Our Customer
    SuperPawn

    At Cash America, we know our story. We tell it every day. But our customers tell it best. And like most good stories, we relish in happy endings. Nothing is more gratifying than to hear, in our customers’ own words, just how Cash America has helped them.

    What Our Customers Say…

     

    “These loans are extremely important to me….there is no way I could get a bank loan. And with no friends or family to help me, I would have been evicted from my apartment.” –Theresa B., Texas

     

    “I don’t mind paying fees on a short-term loan. It is usually smaller than late fees elsewhere. – John S., Utah

    Cash America Customer Service
    Payday Advance

     

    “I’m a customer of Cash America…finding someone to help in this recession is a blessing. The money has helped me in the hard times since I retired.” – Laura B., Illinois

     

    "I have been a customer of Payday Advance for a while now and they have saved me on a number of occasions. My carpet was flooded and [they] helped me clean up my house. When a relative passed away, I borrowed money to attend the funeral. If Payday Advance hadn't been there, I would have been out of luck.” – Nathan M., Texas

     

    Cash America Customer Service
    Cashland
    “Payday loans have helped my family when we have been in a tight spot. We have no wealthy family members to ask for assistance.” – Mary C., Missouri

     

    Our company was built on the foundation of serving people. It’s the reason we open our doors every day. We listen to our customers and we’re there when they need us.

     

    How has Cash America helped you? Do you have a story? Tell us about it. We’d love to hear it!

     

     

     

     

     



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  • 2 GOOD 2 B 4GOTTEN

     

    When’s the last time you got a love letter? Well here it is ... we truly adore you!

    Okay, we may not be able to come bearing chocolates or flowers, like you deserve—but this Valentine’s Day we wanted to take a moment to say on behalf of Cash America and its coworkers nationwide…. we know you’re the tops and we’re lucky to have you.

    This February, we looked around and saw red and pink hearts abounding and we couldn’t help but be reminded — our customers are actually the beating heart of Cash America.

    It’s true, both the goods and the services we provide are from you and for you. We value your patronage, we love our dedicated employees and we appreciate your confidence in us. Counting you as the building blocks of a warm and lasting relationship is something for which we are especially grateful.

    You are the reason we strive to be better every day and cherish what we have built. In this time of ooey-gooey gratitude, we think each and every one of you is positively smooch-worthy!

    XOXOXO,

    Us

    Spoil us (just a little) and tell us what you love about your last Cash America experience?

     

     



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  • Tax Season is Here

     

    By Angie, Operations Director

     

    If you don’t want to wait for the government to send you your tax return check, you can stop by a Cash America, Cashland or Payday Advance store and let our friendly staff help you file your taxes and get your money1.

     



     

    We can provide you with a free estimate on your tax return in as little as 15 minutes with no up-front fee, and help you get your tax refund money fast1. Simply bring in your tax preparation materials, including W-2s and 1099s. Through an online service, we can provide you with instant tax refund information and options that may include:

     

     

     

    1. Refund Anticipation Check—Receive a check for your tax refund, generally within 1-2 weeks. Fees will vary.

    2. IRS e-file2—Receive your tax refund, generally within 4-6 weeks. Fees will vary.

    3. Check cashing—Services are available for an additional fee.

       

      Thousands of customers already trust us to assist with their tax filing needs and other aspects of their finances. Visit us today and let us help you file your tax return, too.

       

       

      To find a location near you that offers tax filing assistance and download a coupon for $25 off the tax filing service3, visit our website www.cashamerica.com and click on “Find a Store” enter your address and then check the box marked “Income Tax.”

       

       

       

      Disclaimer:
      * Guarantee applies to tax filing fees only. If a competitor’s written offer for the same services is lower, Cash America will match it. Simply present the competitor’s written offer when you come in to request tax filing with Cash America. The competitor’s written offer must (1) describe the same services requested of Cash America (2) list the fees charged for the services and (3) the date of the written offer cannot be more than fourteen (14) days old. A competitor is any national company whose primary business is filing tax returns. Guarantee offer expires December 31, 2011. Cannot be combined with any other offer.


      1. Products and tax preparation services described on this page are provided by and/or through third-party vendors and those vendors are responsible for all claims regarding their products.

      2. Some options are provided through IRS e-file. Loan products offered through participating banks. All loans are subject to approval. Additional qualifications and fees may apply.

      3. Coupon only valid for tax filing fees. Limit one coupon per customers. Cannot be combined with any other offer. Coupon expires April 16, 2011

       



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    • Where is the L-O-V-E?

       

      Valentine’s Day will be here in two weeks. Can you believe it? Any thoughts on what you might buy for your sweetie?

       

      Last February, Americans spent $2.4 billion on jewelry and based on history, we predict jewelry to be among the Top 5 most popular Valentine’s Day gifts for men and women this year.

       

      We don’t want to brag, but we do know a thing or two about jewelry!

      You will fall in love
      with our low prices!

      This Valentine’s Day, let Cash America help you choose just the right gift for that special someone in your life. Our wide selection of pre-owned jewelry, including sparkling diamonds and shiny gold, could take the guesswork out of finding what you need to make this holiday special. And the best part, our friendly staff is waiting to help you.

      You’ll find L-O-V-E at Cash America.  We show it to our customers every day. Here’s how:

      Low Prices. Our prices are competitive.  You can find quality pre-owned jewelry at our shops at prices less than new items at traditional retailers. Visit one of our stores and see for yourself.  Don’t live near a Cash America? Find our weekly deals at www.MyJewelryCenter.com offered by our affiliate, the National Jewelry Liquidation Center.

      Options. Selection. Selection. Selection. With hundreds of locations across the country, we offer quality merchandise to fit a broad array of tastes and budgets. We have layaway[1]. And we offer a 30-day satisfaction guarantee[2] for all merchandise sold. Returns can be fulfilled within 30-days from purchase date with receipt for a full refund, replacement of item of equal value or store credit.

      Value. It’s the real deal!  Through well-trained coworkers, we authenticate all precious metal and diamonds that accessorize the jewelry in our shops.

      Experience. We have been serving communities for more than 25 years.  As the largest pawn dealer in the world, Cash America has revolutionized the industry.  We provide world class customer service in stores that are bright, clean and welcoming places to shop.

      Where is the L-O-V-E? It’s at Cash America. Avoid the rush. Visit us today and celebrate Valentine’s Day with jewelry to dazzle the one you love.

       



      [1] Some restrictions may apply. See stores for more details.

      [2] Shopping just got easier. Cash America backs everything it sells with a 30-day satisfaction guarantee, so you can buy with confidence. If, for any reason, within 30 days you need to return your merchandise, just bring it back with your receipt and get a full refund, replacement item of comparable value or store credit.

      This Guarantee is limited to the remedies described above. No other representations or warranties or guarantees are made and the merchandise is sold "as is" and has no warranty of merchantability or fitness for a particular purpose.

       



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    • We Act with a Servant's Heart

      By Brent Stuart, SVP of Operations

       

      At Cash America, we don’t just talk the talk, we walk the walk. Living our core values is something we’re proud to do every day. Of our five core values, one of our most important is “We Act with a Servant’s Heart.”

      Cash America coworkers
      Walk to Cure Diabetes

      Giving back to the communities where we live and work is, and will remain, a priority. We look for opportunities to help organizations that correspond with our five areas of focus – education, public safety, families in need, our military and natural disaster relief. Here are a few of the ways that Cash America gives back.

       

      Education/financial literacy

      To promote reading, we team up with Texas Christian University (TCU) and the University of Nevada, Las Vegas (UNLV) for our reading challenge. Elementary school kids read as many pages as they can for a month to compete for great prizes! 

      Our coworkers from Enova Financial
      bowl to support BBBS

       

      Coworkers from our subsidiary, Enova Financial, participate in the Big Brothers Big Sisters Site-based Mentoring Program. Bigs and Littles meet at the Enova office in downtown Chicago for one-to-one mentoring weekly.

       

      Public safety

      We sponsor several National Night Out events nationwide to raise crime prevention awareness, generate support for local anti-crime programs and strengthen police-community partnerships.

       

      Families in need

      Last summer in Las Vegas, for every day that reached 100˚ we donated $100 to the After-School All-Stars, a program that provides at-risk youth with free after school curriculum.

      Our Cashland coworkers
      volunteer at the local food bank
      That summer, 69 days topped 100˚ – which meant big bucks for the All-Stars Scholarship fund!

       

      In November, our coworkers volunteered at Gleaners Community Food Bank in Detroit, Michigan. Together they pulled over 25,000 pounds of food to fill orders and help members of the community feed their families.

       

      Our military & their families

      Each month, Cash America coworkers head to the Dallas-Fort Worth Airport to welcome home the troops and thank them for their service to our great nation. We also sponsor events and support organizations that help service men and women.

       

      Natural disaster relief

      When disaster struck in Haiti, we took action by providing financial assistance to the American Red Cross, aiding their efforts to relieve those whose lives were devastated by the disaster.

       

      Acting with a servant’s heart allows us to help those who need it most and we’re proud to practice what we preach.



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    • How2Pawn

      By Michael, Market Manager

       

      Look around your living room. There’s a flat-screen TV (asset), a DVD player (asset), a gaming system (asset) and a laptop (asset).


      Our pawn shop can help you leverage assets like these to get cash when you need it. For example, if you have an unexpected car repair, you need to handle it quickly.You can use your assets to receive money to help get you back on the road fast.


      When you come into our pawn shop, our customer service representative will examine your item and make you an offer for a pawn loan. Pawn loans are usually for 30 days, and when you come back and pay the principal of the loan plus a fee for interest, we give you your item back. Interest rates are determined by the individual state where the shop is located.


      Think of a pawn shop like a bank. You make a “withdrawal” by bringing us an item of value that serves as collateral and receiving a loan (“cash”). Then, you come back and pay back the cash plus interest (“deposit”) and your item (collateral) is returned.



      SuperPawn, our pawnshop affiliate
      in the western U.S.

      Another example, say you need a little cash to get you back on track after the holidays. Bring in a power drill or TV to our pawn shop and we’ll loan you money based on the power drill or TV’s assessed value.


      We keep your item safe while it is in our shop. Now, if you decide not to pay back your loan in full when it is due, you have 2 options: you can pay an extra fee to extend the loan (the length of the extension and amount of the fee is generally governed by state law) or you can turn the merchandise over to us and owe nothing more. We usually give you a short grace period after the loan’s term is up to come in and repay the loan, but after this period, the item is available for sale to anyone that comes in to our pawn shop.


       

      You should know though, we hope you get your items back. We can only sell an item once, but if you keep the item of value, you can get pawn loans on it anytime you are in need of extra cash.


      So, when you need a quick infusion of cash, bring your items of value to Cash America and we will work with you to get the money you need.



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    • Who We Are

      By Dan Feehan, President & CEO


      When people find out I work for Cash America, they often ask “What is Cash America?” I immediately tell them Cash America is more of a “who” than a “what.” Cash America is a family. A family I’ve been proud to call my own for nearly 25 years.


      Our founder, a Texas oil man and close friend of mine, Jack Daugherty, opened our first pawnshop in Irving, Texas, in 1983. That one shop soon became five, then 25. Today, Cash America operates over 1,000 locations—and we’re still growing. We’re the nation’s largest pawnshop chain. We are one of the largest retailers of pre-owned jewelry. And, we’re a leading provider of small consumer loans. In our short history, we’ve gone from $300,000 in annual revenue to over $1.2 billion; and we’ve expanded to Mexico, the United Kingdom, Canada and Australia. But you can learn all of that in our annual report.


      What you don’t know is that none of that success would have been possible without the passion, dedication and talent of our coworkers. I’m not sure many people aspire to be a pawnbroker or specialty finance professional when they grow up,

      Cash America Corporate Headquarters, Fort Worth, TX
          Cash America Headquarters
          Fort Worth, TX
      yet we have 6,000 talented and professional coworkers doing just that in some form or fashion every day.

       


      And, of course, I can’t forget our customers. We are forever appreciative of the hundreds of thousands of hard-working people who trust us to provide the financial products they need and to deliver the high level of customer service they deserve.


      So, who is Cash America? We are a passionate, intelligent, successful and innovative group of people that understands the value of serving others. Each day, we strive to live up to our mission of providing financial solutions that help ordinary people meet their needs and pursue their dreams. And each day, we are proud to be a part of this corporate family.



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